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Pharmacy calculations
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Medical terminology specific to the pharmacy
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Skills to read and interpret prescriptions
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Review of the top 200 drugs
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Skills to identify drugs by generic and brand names
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Dosage calculations, I.V. flow rates, drug compounding, and dose conversions
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Dispensing of prescriptions, inventory control, and billing and reimbursement
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History and background of the medical assisting profession
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Interpersonal skills, medical ethics, and basic medical law
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Telephone techniques and skills for scheduling appointments
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Medical terminology
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Basics of insurance billing and coding
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Medical records management, confidentiality of the medical record, initiating a medicalrecord for a new client and filing reports in the medical record
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HIPAA review and patient bill of rights and confidentiality
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Financial and practice management
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Health insurance coverage, and billing and coding procedures
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Professional fees, billing and collecting procedures, accounting systems and creditarrangements
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Medical accounting, financial statements, cost analysis, and budgets for the medicalpractice
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Specimen collection, laboratory safety and federal and state regulations
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Assisting with medical emergencies