Refund Policies

Withdrawal

Termination

CSU reserves the right to terminate enrollment if a student:

Falsifies information, either on the original application or any other university document.
Fails to make required tuition or fee payments.
Cheats on any lesson, project or examination.
Threatens or is abusive to CSU faculty or staff.

Book Grant

Textbooks are provided at no cost through CSU Book Grant as long as the student successfully completes the course. When a student drops, withdraws, or fails a course, a charge for the textbook and shipping will be posted to the student's account. The student may return the text within 30 days to have the charge reversed. Alternatively, the student may re-enroll in the same course and indicate on the Course Retake Form that the previously provided text will be used. As long as the Enrollment Agreement is submitted within 30 days of the drop/withdrawal or failure, the text charge will be reversed. The charge will be based on the textbook price listed at the CSU website and $12 for shipping and handling. Upon submission of the Drop/Withdrawal Form in the myCSU Student Portal, a Textbook Return Form will be provided for printing and enclosing with the returned text. Students who return textbooks without proper paperwork to identify themselves will not receive credit for the return. Students who do not return text and do not pay the text charge may not be allowed to enroll in future courses. Books may be new or used.

Per-Course Enrollment - Tuition Refund and Withdrawal Policy

Students who wish to drop/withdraw from a course or withdraw from their program should complete the Course Drop/Withdrawal Form located in the myCSU Student Portal. Alternatively, students may withdraw in any manner by contacting the CSU Student Services Department by phone, email, chat, or fax. Any refunds due will be issued within 30 business days. If CSU is notified of cancellation no later than the second day of the course (one day after the course start date) or within five calendar days of submitting/signing the enrollment agreement, whichever is later, a full refund of tuition will be issued (also see CSU Book Grant policy above). All students withdrawing after the second day of the course enrollment will be charged a 20% Registration Fee (maximum of $200 per degree program). The remaining tuition will be refunded based on the course start date and the tuition percentage amounts listed below.

Students are not permitted to withdraw from a course after the original end date.

Tuition Due Student After:
1st Week = 80%
2nd Week = 60%
3rd Week = 40%
4th Week = 20%
5th Week = 0%

Term Enrollment - Tuition Refund and Withdrawal Policy

Students who wish to drop/withdraw from a course or withdraw from their program should complete the Course Drop/Withdrawal Form located in the myCSU Student Portal. Alternatively, students may withdraw in any manner by contacting the CSU Student Services Department by phone, email, chat, or fax. Any refunds due will be issued within 30 business days. Tuition refunds for course withdrawals are based on the Term Enrollment Tuition Refund Policy. All students that drop/withdraw from a course after the drop date will be charged a 20 percent Registration Fee (maximum of $200 per degree program). The remaining tuition will be refunded based on the Term start date and the tuition percentage amounts listed below.

Students are not permitted to withdraw from a course after the term end date.

Tuition Due Student After:
1st Week = 80%
2nd Week = 60%
3rd Week = 40%
4th Week = 20%
5th Week = 0%