MHR 6451


Examines personnel administration for line supervisors and managers, and integrates a systems approach to government regulation of employment, employment laws, conflict resolution, and performance-based personnel management.


  1. Describe the strategic importance of human resource management activities performed in organizations and the contributions of the HRM function and discuss the role that specialists and operating managers play in performing HRM activities.
  2. Explain the difference between external and internal environmental forces that affect HRM problems and identify how HRM activities contribute to a firm’s productivity.
  3. Determine three major reasons why equal employment opportunity programs have evolved and describe two major criteria used to determine EEO and affirmative action compliance or noncompliance.
  4. Discuss the role that culture plays in determining the effective use of human resource management practices in a global organization.
  5. Describe the importance of human resources planning in organizations and discuss how managers forecast demand for and analyze the supply of employees in the organization.
  6. Illustrate the uses that job analysis information can have in an organization’s HRM and describe four methods used to collect job analysis information.
  7. Discuss how to develop an effective recruiting program for an organization and describe the recruiting process: who does it, how recruiters do it, and where they find recruits.
  8. Define the steps in the selection process and describe how to use selection tools such as interviews and bio-data more effectively.
  9. Compare the advantages of various performance evaluation techniques and describe the process of feedback review and the skills required for it.
  10. Define compensation and differentiate among direct financial compensation, indirect financial compensation, and non-financial rewards.
  11. Analyze and evaluate methods of training and development for various types and levels of organization.
  12. Explain the various methods and concerns associated with motivation and morale building that are used by the modern HRM manager.
  13. Discuss the goals and functions of collective bargaining in the workplace.
  14. Elaborate on the methods utilized for employee discipline in the workplace.




Human resource management (Rev: 11)

Publisher: McGraw-Hill (2010)
Author: Ivancevich, J. M.
ISBN: 9780073381466
Price: $155.69

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